SECURITY & FIRE EMERGENCIES:

PRESS "PAGE ALL" FROM ANY DESK PHONE TO CALL FOR HELP OR TO ANNOUNCE AN ALERT

9-1-1     

FOR MOST EMERGENCIES

(619) 531-2000     

POLICE NON-EMERGENCY 

(619) 857-9577      

DIOCESAN SAFETY OFFICER - JEFF GREEN

(619) 533-4300      

FIRE DEPT. (AT EBERS ST.)

FACILITIES EMERGENCIES:

(619) 857-9577      

DIRECTOR OF OPERATIONS - JEFF GREEN

(619) 838-1322     

COLEPEPPER PLUMBING

(949) 261-8244      

MCKINLEY ELEVATOR

(619) 515-3525      

WATER COMPANY - SAN DIEGO UTILITIES

(800) 336-7343      

GAS & ELECTRIC - SDG&E

NETWORK & IT EMERGENCIES:

(619) 713-7422

THE COMPUTER ADMIN (TCA)

support@thecomputeradmin.com

MEDICAL EMERGENCIES:

9 - 1 - 1                   

AMBULANCE & FIRE PARAMEDIC

(619) 225-6000      

URGENT CARE - 3434 MIDWAY DRIVE

(858) 499-2600      

URGENT CARE DOWNTOWN - 300 FIR ST.

(619) 543-6222      

UCSD MEDICAL CENTER - 200 WEST ARBOR ST.

(619) 294-8111      

SCRIPPS MERCY HOSPITAL - 4077 FIFTH AVE

SUICIDE PREVENTION:

DIAL 9-8-8 NATIONAL SUICIDE EMERGENCY 

(888) 724-7240      

SAN DIEGO SUICIDE CRISIS LINE

(800) 784-2433      

NATIONAL SUICIDE PREVENTION LIFELINE

POISON CONTROL: 

(800) 222-1222      

NATIONAL POISON CONTROL HOTLINE 

OPIATE OVERDOSE PREVENTION:  

(855) 726-9505

NATIONAL OPIATE ADDICTION COUNSELING

Alyson Terry

Registrar                     

(619) 481-5455

aterry@edsd.org

Anabel Cazarez

Accountant

(619) 481-5466

acazarez@edsd.org

Bishop Susan

Bishop                  

 (619) 481-5454

emcdougal@edsd.org

Charlette Preslar

Youth Missioner

cpreslar@edsd.org

Chris Tumilty

Director of Communications                    

(619) 481-5456

ctumilty@edsd.org

Cindy Campos

Archdeacon

ccampos@edsd.org

Erin McDougal

Executive Assistant to the Bishop               

(619) 481-5454

emcdougal@edsd.org

Greg Tuttle

Digital Evangelist

gtuttle@edsd.org

Gwynn Lynch

Canon to the Ordinary                    

(619) 481-5469

glynch@edsd.org 

Harry Jasper 

Controller

(619) 481-5452

hjasper@edsd.org

Jason Evans

Canon for Mission

(619) 481-5451

jevans@edsd.org

Jessica Ripper

Mission Real Estate Portfolio Manager

jripper@edsd.org

Jeff Green

Director of Operations & Safety Officer

(619) 481-5463

Cell:  (619) 857-9577

jgreen@edsd.org

Jeff Martinhauk

Chief Financial Officer & Treasurer                       

(619) 481-5453

jmartinhauk.edsd.org

Kayla Hendrickson

Business Administrator

khendrickson@edsd.org

Noe Jimenez

Sexton             

(619) 451-5485

njimenez@edsd.org

Rachel Ambasing

Missioner for Community Vitality & Diversity

rambasing@edsd.org

Robert Vivar

Missioner for Migration Ministries

619-327-6673

rvivar@edsd.org

All Saints' Episcopal Church 

San Diego     
619-298-7729

All Saints' Episcopal Church 

Vista               

760-726-4280

All Souls' Episcopal Church 

San Diego 

619-223-6394

Christ Episcopal Church 

Coronado 

619-435-4561

Christ the King Episcopal Church 

Alpine    
619-445-3419

Church of the Good Shepherd 

Bonita   

619-479-0943

Church of the Resurrection

Ocean Beach

619-291-5947

DHS Community Church 

Desert Hot Springs 

760-831-6141

Good Samaritan Episcopal Church 

San Diego 

858-458-1501

Grace Episcopal Church 

San Marcos           

760-744-7667

Holy Cross Episcopal Church 

Carlsbad   

760-930-1270

St. Andrew's by-the-Lake Episcopal Church 

Lake Elsinore 

951-674-4087

St. Andrew's by-the-Sea Episcopal Church

San Diego 

858-273-3022

St. Andrew's Episcopal Church 

Encinitas 

760-753-3017

St. Andrew's Episcopal Church 

La Mesa   

619-460-7272

St. Alban's Episcopal Church 

El Cajon   

619-444-8212

St. Barnabas Episcopal Church

Borrego Springs 

760-767-4038

St. Bartholomew's Episcopal Church

Poway 

858-487-2159

St. Brigid's Episcopal Church

Oceanside

619-291-5947

St. Columba's Episcopal Church 

Santee

619-258-2647

St. David's Episcopal Church 

San Diego 

619-276-4567

St. Dunstan's Episcopal Church 

San Diego 

619-460-6442

St. Francis Episcopal Church 

Pauma Valley 

760-742-1738

St. Hugh of Lincoln Episcopal Church 

Idyllwild 

951-659-4471

St. James by-the-Sea Episcopal Church 

La Jolla 

858-459-3421

St. John's Episcopal Church 

Chula Vista 

619-422-4141

St. John's Episcopal Church 

Fallbrook 

760-728-2908

St. John's Episcopal Church 

Indio 

760-347-3265

St. Luke's Episcopal Church 

San Diego 

619-298-2130

St. Margaret's Episcopal Church 

Palm Desert 

760-346-2697

St. Mark's Episcopal Church 

San Diego 

619-283-6242

St. Mary's in-the-Valley Episcopal Church

Ramona 

760-789-0890

St. Matthew's Episcopal Church 

National  City 

619-474-8916

St. Michael's by-the-Sea 

Carlsbad 

760-729-8901

St. Paul in the Desert Episcopal Church 

Palm Springs 

442-234-8767

St. Paul's Cathedral 

San Diego 

619-298-7261

St. Paul's Episcopal Church 

Yuma 

928-782-5155

Sts. Peter & Paul Episcopal Church 

El Centro 

760-352-6531

St. Peter's Episcopal Church 

Del Mar 

858-755-1616

St. Phillip-The-Apostle

Lemon Grove 

619-466-8055

St. Stephen's Episcopal Church 

Menifee 

951-679-3010

St. Thomas of Canterbury

Temecula 

951-302-4566

St. Timothy's Episcopal Church 

San Diego 

858-538-1267

Trinity Episcopal Church 

Escondido 

760-743-1629

DEFINITION:

Resiliency:

Resiliency is an organizations  ability to withstand changes in its environment and still function.

Continuity:

Continuity is the process of creating systems of prevention and recovery to deal with potential threats to the organization and to enable ongoing operations before and during execution of disaster recovery.

CHURCH RESILIENCE & CONTINUITY BEGINS AT HOME:

If you are not personally prepared to survive and recover from a  disaster at home, you will not be in a position to help your church community to  recover from the same disaster.  Therefore, every family should have a personal disaster preparedness plan and  maintain a personal supply of food, water, medicine and equipment that will allow your family to prepare for, respond to and recover from a a variety of disasters.

BUSINESS CONTINUITY:

In order for your church or organization to survive a disaster special attention should be paid to:

1.  Redundent off site (and/or online) back ups
     of all business/accounting  data and
     important documents

2.  Physical copies of  all important documents
      that may need to be accessed immediately:

      a.  Emergency Operations Plans

      b.  Insurance policies and contact
           information for insurance agents.

      c.  Multiple types of contact information for
           each employee, volunteers and
           parishioners

       d.  Contact information for contractors and
            vendors (especially for disaster
            restoration companies) 

         e.  Procedures for restoring backed up data.

          f.  Contact information for internal IT staff
              and external  IT vendors and
               consultants.

           g. Password lists and serial numbers for
               software and computer hardware.

           h. Procedures for for restoring power,
               gas, water  and access to combinations/
               keys to utility rooms and devices.

3.  Establish a secondary physical location  
     where business operations can be
     quickly resumed if evacuation from you
     current location is required. 

BUSINESS CONTINUITY PLANNING

WORKPLACE PREPAREDNESS

DEVELOP A RECOVERY PLAN

MAKE YOUR BUSINESS RESILIENT

DATA CENTER BUSINESS CONTINUITY

4 STEP BUSINESS CONTINUITY PLAN

BUSINESS CRISIS CHECKLIST

IT DISASTER STATISTICS

LOCK OUT! Secure the Perimeter:

Definition: To rapidly increase the level of security in the facility. Exterior doors and main interior doors are locked to make it more difficult for an intruder or a dangerous person to gain access to staff, volunteers and guests who can then continue productive activities, in a limited fashion.

General Response:

1. Immediately move all staff, volunteers and guests from outside into the building

2. If you are located in an area with a lockable door, gather people in the vicinity into the room and close and lock your door. 

3. Account for all staff, volunteers and guests (take roll-call)

4. Continue with normal activities as much as the situation allows.

5. Keep in mind that an incident elsewhere in the building may have triggered a Room Clear followed by a Lockdown.

6. If staff, volunteers, or guests  must move about in the building, first obtain permission from the Emergency Response Team.

7. Be prepared to rapidly implement an Evacuation or Lockdown if directed to do so.

To maintain security, all outside doors, with the exception of the Common's Area  front doors, should be kept locked at all times.

TYPES OF EMERGENCY RESPONSE

LOCKDOWN !!:

Definition: To rapidly increase the level of security in the facility when danger is imminent. Lockdown requires that all staff guests and volunteers seek as much physical safety from physical assault as possible by using barriers to sight as well as physical barriers.

Press "Page All" on desk phone and broadcast:

"Lockdown! Lock Doors, Lights Off, Hide Out."

General Response:

1. Immediately clear common areas, hallways and restrooms and move to a secure room . If you are not in a location with a lockable door, move people to a more secure area if possible.

2. Gather staff, volunteers and guests  by an interior block wall out of sight and turn out lights.

3. Keep all persons away from the doors and windows to limit visibility.

4. If possible, barricade door, and pull window shades.

5. Allow no one in or out of the room until a uniformed policeman opens your door.

8. REMAIN QUIET!!

9. When safe to do so, account for staff, volunteers ans guests.

Be ready for the dynamic involvement of law enforcement. An immediate rescue attempt may be required and staff may hear orders from the police to the suspect or even gunfire. At some point law enforcement will conduct a "sweep" of the building. If law officers search your room, all occupants of the room should lay on the floor with their hands extended. This will facilitate a quick search of all the occupants.

LOCKDOWN AND OTHER PROCEDURES

EVACUATION !!:

Definition: To provide safety whenever it is determined that it is safer outside the building rather than inside.

Press "Page All" on desk phone and broadcast: 

"Evacuate the Building, This is Not a Drill"

General Response:

1. Grab your Emergency Backpack, if you have one, as you exit.

2. Close your doors but leave them unlocked. Evacuate the building according to the evacuation map and move to the EMERGENCY MEETING LOCATION IN THE BETHANY CHURCH PARKING LOT NEXT DOOR (ALLEY SIDE OF BUILDING).  Secondary meeting location is north entrance to ECC parking lot. 

3. Ensure that special needs and disabled persons in the immediate area are provided assistance by Emergency Response Team members .

4. During the Evacuation, remain alert to any potential hazards in the area. If you encounter fire or any other significant hazard, or find the designated pathway blocked, seek an alternate route.

5. Upon reaching the central meeting location, account for all staff, volunteers and guests (roll-call) and immediately report any missing people to first responders.

6. Stay in place. Do not let people back into the building for any reason!

7. Remain alert to potential dangers in the area. Wait for the announcement of "All Clear" before returning to the building.

ELEMENTS OF AN EVACUATION PLAN

EVACUATION TIPS FOR DOGS

Definition: When there has been a chemical or biological release or radiological incident outside of, but in proximity to a facility, and available information indicates that there is not adequate time to evacuate building occupants to a safe location before the dangerous contaminants reach the facility.

General Response:

1. If outdoors, instruct others to go inside immediately to an interior area without windows, if possible.

2. Close all windows and doors leading to hallways, common areas and outside.

3. If this is a "Shelter for Hazmat! Seal the Room" use duct tape and plastic sheeting from the  Emergency Kits to cover all windows and doors to help reduce airflow into the area. Tape can also be used to cover any cracks, crevices, electrical outlets, cable television connections or other openings. Wet towels can be used to reduce airflow under doors.

4. Be sure all A/C, heating and ventilation is turned off and ducts sealed.

Examples of possible Shelter-in-Place types and methods: 

Shelter for Dangerous Person:  Run - Hide -Fight

Shelter for Earthquake: Drop, Cover and Hold on.

Shelter for Fire: Drop and Crawl.

Shelter for Dangerous winds: Drop, Cover and Hold.

BUILDING FIRE:

Press "Page All" on desk phone and Broadcast: 

"Fire in (location) This is Not a Drill, Evacuate the Building"

General Response:

1. Activate fire alarm (located next to most exit doors and in hallways). Call 911.

2. Report the exact location of the fire to the Emergency Response Team.

3. Evacuate to designated area at least 300 feet from the building. Take rosters and backpacks if you have them.  EMERGENCY MEETING LOCATION IS IN THE LUTHERAN CHURCH PARKING LOT NEXT DOOR (ALLEY SIDE OF BUILDING).

4. Close doors as you exit  but do not lock them.

5. Assist any individuals with special needs.

6. Take roll-call at the emergency meeting location outside after evacuation.

7. Fire Safety Reminders:

 • If you encounter fire remind people to "Evacuate! Drop and Crawl"

 • If someone has flames on their body, remind them to, "Stop, Drop & Roll". If possible, use a blanket to smother flames.

 For Fire Extinguishers - P- A - S - S (Pull the pin - Aim the nozzle at the base of the fire - Squeeze the handle - Sweep retardant at base of fire)

 Do not attempt to fight a fire with a fire extinguisher unless you have been trained.  Even a small fire can grow rapidly.

GENERAL BUILDING FIRE INFORMATION:

In just two minutes a fire can become life-threatening. In five minutes a building can be engulfed in flames.

Learn About Fires:

Fire is FAST! In less than 30 seconds a small flame can turn into a major fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames.

Fire is HOT! Heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.

Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.

Fire is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a 3-to-1 ratio.

Before a Fire:

Create and Practice a Fire Escape Plan:

In the event of a fire, remember that every second counts. Escape plans help you get out of your building quickly. Twice each year, practice your building fire escape plan. Some tips to consider when preparing this plan include:

Find two ways to get out of each room in the event the primary way is blocked by fire or smoke.

A secondary route might be a window onto a neighboring roof or a collapsible ladder for escape from upper story windows.

Make sure that windows are not stuck, screens can be taken out quickly and that security bars can be properly opened.

Practice feeling your way out of the building  in the dark or with your eyes closed.

Teach children not to hide from firefighters.

Smoke Alarms:

A working smoke alarm significantly increases your chances of surviving a deadly building  fire.

Install both ionization AND photoelectric smoke alarms,  OR dual sensor smoke alarms, which contain both ionization and photoelectric smoke sensors.

Test batteries monthly.

Replace batteries in battery-powered and hard-wired smoke alarms at least once a year (except non-replaceable 10-year lithium batteries).

Install smoke alarms on every level of your building, including the basement, both inside and outside of sleeping areas.

Replace the entire smoke alarm unit every 8-10 years or according to manufacturer’s instructions.

Never disable a smoke alarm while cooking – it can be a deadly mistake.

Smoke Alarm Safety for People with Access or Functional Needs:

Audible alarms for visually impaired people should pause with a small window of silence between each successive cycle so that they can listen to the instructions or voices of others.

Smoke alarms with a vibrating pad or flashing light are available for the hearing impaired. 

Contact your local fire department for information about obtaining a flashing or vibrating smoke alarm.

Smoke alarms with a strobe light outside the home to catch the attention of neighbors and emergency call systems for summoning help are also available.

More Fire Safety Tips:

Make digital copies of valuable documents and records like birth certificates.

Sleep with your door closed.

Contact your local fire department for information on training on the proper use and maintenance of fire extinguishers.

Consider installing an automatic fire sprinkler system in your building.

During a Fire:

Crawl low under any smoke to your exit. Heavy smoke and poisonous gases collect first along the ceiling.

Before opening a door, feel the doorknob and door. If either is hot, or if there is smoke coming around the door, leave the door closed and use your second way out.

If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.

If you can’t get to someone needing assistance, leave the building and call 9-1-1 or the fire department. Tell the emergency operator where the person is located.

If pets are trapped inside your home, tell firefighters right away.

If you can’t get out, close the door and cover vents and cracks around doors with cloth or tape to keep smoke out. Call 9-1-1 or your fire department. Say where you are and signal for help at the window with a light-colored cloth or a flashlight.

If your clothes catch fire, STOP, DROP AND ROLL – stop immediately, drop to the ground, and cover your face with your hands.  Roll over and over or back and forth until the fire is out. If you or someone else cannot stop, drop, and roll, smother the flames with a blanket or towel. Use cool water to treat the burn immediately for three to five minutes. Cover with a clean, dry cloth. Get medical help right away by calling 9-1-1 or the fire department.

Fire Escape Planning for Older Adults and People with Access or Functional Needs:

Note location of your nearest exit. You'll be safest on the ground floor if you live in an apartment building. If you live in a multi-story home, arrange to sleep on the ground floor and near an exit.

If you use a walker or wheelchair, check all exits to be sure you can get through the doorways.

Make any necessary accommodations – such as providing exit ramps and widening doorways – to facilitate an emergency escape.

Speak to your manager & staff members, building manager or other employees  about your fire safety plan and practice it with them.

Contact your local fire department's non-emergency line and explain your special needs. Ask emergency providers to keep your special needs information on file.

Keep a phone near your bed and be ready to call 9-1-1 or your local emergency number if a fire occurs.

After a Fire:

The following checklist serves as a quick reference and guide for you to follow after a fire strikes.

Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.

If you are insured, contact your insurance company for detailed instructions on protecting your property, conducting inventory and contacting fire damage restoration companies. 

If you are not insured, try contacting private organizations for help.

Check with the fire department to make sure your building is safe to enter. 

Watch out for any structural damage caused by the fire.

The fire department should make sure that utilities are either safe to use or are disconnected before they leave the site. DO NOT attempt to reconnect utilities yourself.

Conduct an inventory of damaged property and items. Do not throw away any damaged goods until after an inventory is made.

Begin saving receipts for any money you spend related to fire loss. The receipts may be needed later by the insurance company and for verifying losses claimed on your income tax.

Notify your mortgage company of the fire.

Prevent Building Fire:

Building  fires are preventable! The following are simple steps that each of us can take to prevent a tragedy.

Cooking:

Stay in the kitchen when you are frying, grilling or broiling food. If you leave the kitchen for even a short period of time turn off the stove.

Wear short, close-fitting or tightly rolled sleeves when cooking.

Keep children away from cooking areas by enforcing a "kid-free zone" of three feet around the stove.

Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

Smoking:

Smoke outside and completely stub-out butts in an ashtray or a can filled with sand.

Soak cigarette butts and ashes in water before throwing them away. 

Never toss hot cigarette butts or ashes in the trash can.

Never smoke in a building where oxygen is used, even if it is turned off. Oxygen can be explosive and makes fire burn hotter and faster.

Be alert – don’t smoke in bed! If you are sleepy, have been drinking or have taken medicine that makes you drowsy, put your cigarette out first.

Electrical and Appliance Safety:

Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture.

If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord.

Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Portable Space Heaters:

Keep combustible objects at least three feet away from portable heating devices.

Buy only heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).

Check to make the portable heater has a thermostat control mechanism and will switch off automatically if the heater falls over.

Only use crystal clear K-1 kerosene in kerosene heaters. Never overfill it. Use the heater in a well-ventilated room.

Fireplaces and Woodstoves:

Inspect and clean woodstove pipes and chimneys annually and check monthly for damage or obstructions.

Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.

Make sure the fire is completely out before leaving the building or going to bed.

Children:

Take the mystery out of fire play by teaching children that fire is a tool, not a toy.

Store matches and lighters out of children's reach and sight, preferably in a locked cabinet.

Never leave children unattended near operating stoves or burning candles, even for a short time.

More Prevention Tips:

Never use a stove range or oven to heat your building.

Keep combustible and flammable liquids away from heat sources.

Portable generators should NEVER be used indoors and should only be refueled outdoors or in well ventilated areas.

BUILDING FIRE TIPS & RESPONSE

FIRE EXTINGUISHER TYPES & USEAGE

Last Updated: 10/21/2021.

WILD FIRES:

Wildfires can ruin homes and cause injuries or death to people and animals. 

Definition:

A wildfire is an unplanned fire that burns in a natural area such as a forest, grassland, or prairie. 

Wildfires can:

Often be caused by humans or lightning.

Cause flooding or disrupt transportation, gas, power, and communications.

Happen anywhere, anytime. Risk increases with in periods of little rain and high winds.

Cost the Federal Government billions of dollars each year.

IF YOU ARE UNDER A WILDFIRE WARNING, GET TO SAFETY RIGHT AWAY

Leave if told to do so.

If trapped, call 9-1-1.

Listen for emergency information and alerts.

Use N95 masks to keep particles out of the air you breathe.

HOW TO STAY SAFE WHEN A WILDFIRE THREATENS:

PREPARE NOW:

Sign up for your community’s warning system. 

The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.

Know your community’s evacuation plans and find several ways to leave the area. 

Drive the evacuation routes and find shelter locations ahead of time. 

Have a plan for pets and livestock.

Gather emergency supplies, including N95 respirator masks that filter out particles in the air you breathe. 

Keep in mind each person’s specific needs, including an updated asthma action plan and medication. 

Don’t forget the needs of pets.

Confine pets and livestock  to a specific area so they can be found and evacuated quickly

Designate a room that can be closed off from outside air. 

Close all doors and windows. 

Set up a portable air cleaner to keep indoor pollution levels low when smoky conditions exist.

Keep important documents in a fireproof, safe place. Create password-protected digital copies.

Use fire-resistant materials to build, renovate, or make repairs.

Find an outdoor water source with a hose that can reach any area of your property.

Create a fire-resistant zone that is free of leaves, debris, or flammable materials for at least 30 feet from your buildings.

Review insurance coverage to make sure it is enough to replace your property.

Pay attention to air quality alerts.

SURVIVE DURING THE FIRE:

Evacuate immediately if authorities tell you to do so.

If trapped, then call 911 and give your location, but be aware that emergency response could be delayed or impossible. Turn on lights or place a bright colored piece of clothing, or a sign, in your window to help rescuers find you.

If trapped, call 9-1-1 even if you can see first responders outside your building (they may not kow you're inside). 

Listen to EAS, NOAA Weather Radio, or local alerting systems for current emergency information and instructions.

Use an N95 masks to keep harmful particles out of the air you breathe.

If you are not ordered to evacuate but smoky conditions exist, stay inside in a safe location or go to a community building where smoke levels are lower.

BE SAFE AFTER THE FIRE:

Listen to authorities to find out when it is safe to return, and whether water is safe to drink.

Avoid hot ash, charred trees, smoldering debris, and live embers. The ground may contain heat pockets that can burn you or spark another fire.

 Consider the danger to pets and livestock.

Send text messages or use social media to reach out to family and friends. Phone systems are often busy following a disaster. 

Make calls only in emergencies.

Wear a NIOSH certified-respirator and wet debris down to minimize breathing dust particles.

Document property damage with photographs. 

Conduct an inventory and contact your insurance company for assistance.

Wildfires dramatically change landscape and ground conditions, which can lead to increased risk of flooding due to heavy rains, flash flooding and mudflows. Flood risk remains significantly higher until vegetation is restored—up to 5 years after a wildfire. 

Consider purchasing flood insurance to protect the life you've built and to assure financial protection from future flooding.

READY FOR WILDFIRE

CAL FIRE INCIDENTS

WILD FIRE INFORMATION SHEET

PREPARING FOR A WILDFIRE EVACUATION

WILDFIRE EVACUATION CHECKLIST

EARTHQUAKE:

Press "Page All" on desk phone and Broadcast: 

"Earthquake! Drop, Cover and Hold On"

Often there is no warning other than tremors or a low rumbling sound.

General Response:

1. Keep calm and remain where you are. Assess the situation. Then act.

2. Remember that falling and flying debris causes injuries and death. Seek shelter under desks or other heavy furniture. Move away from windows and overhead hazards.

3. If outdoors, move away from buildings, gas and electrical lines.

4. If indoors, advise everyone to drop down and seek cover under sturdy furniture or against a wall near the center of the building and away from glass and hold on.

5. Do not allow the use of open flames such as matches or candles due to possible gas leaks in the area.

6. After tremors have stopped, if it is safe to do so, Evacuate buildings. Do not reenter.

7. Upon reaching the emergency meeting location, take roll-call and notify first responders immediately of any missing people.

8. Prepare for aftershocks. EMERGENCY MEETING LOCATION IS LOCATED IN THE LUTHERAN CHURCH PARKING LOT NEXT DOOR (ALLEY SIDE OF BUILDING)

EARTHQUAKE RESPONSE ACTIONS

EARHQUAKE GUIDE FOR SENIORS & THE DISABLED

EARTHQUAKE SITUATIONAL RESPONSE

EARTHQUAKE PREPAREDNESS & RESPONSE GUIDE

EARTHQUAKE TOOLKIT

TSUNAMI:

1. A tsunami WATCH is automatically generated after any 7.0 or larger coastal earthquake.

2. A tsunami WATCH means a tsunami has NOT been verified but is possible.

3. A tsunami WARNING is issued when there are verified reports that a tsunami has been generated and a local area WILL BE IMPACTED within the next hour.

4. During the initial coastal earthquake, follow the earthquake procedures above to DROP - COVER - HOLD ON.

5. After the initial earthquake, evacuate the building according to the procedures above, keeping in mind that more large aftershocks will occur.

6. Tune radio, TV and social media to (NOAA weather channel and website) to determine if there are reports of a tsunami being generated.

7. If a tsunami WARNING is issued or if you detect signs of a tsunami, immediately run to higher ground.

8. Exit our building on the South (alley) side and RUN up the alley (away from the ocean) to higher ground.

9. Running may be quicker than getting stuck in a traffic jam.

10. Every step inland and upward makes a difference.  Try to get to a spot 100 feet above sea-level.

11. Going to the 5th floor of a concrete building may be safer than trying to outrun the tsunami.

12. Our building is at 35 feet above sea-level.

13. If you run up our alley to the top of the hill, you'll be more than 200 feet above sea-level.

14. We can evacuate to ALL SOULS CHURCH at 1475 CATALINA BLVD., POINT LOMA 92107 which is over 200 feet above sea-level.  Their phone number is:  (619) 223-6394

15. Avoid downed power lines, unstable buildings and bridges and inland waterways.

16. After reaching safety, remain there until the "all clear" is given

17. The first wave of a tsunami may not be the strongest and the danger can last for hours.

TSUNAMI WARNING SIGNS

FLOODING:

Definition: Caused by heavy rains or dam breaks.

Alert Signal: 

Flash flood warnings issued by National Weather Service to the public by radio and television.

General Response:

1. Follow the directions of local emergency management officials.

2. Unplug all appliances. Do not touch electrical equipment. Avoid downed electrical lines.

3. If there has been flooding in the community, do not drink tap water due to possible contamination.

4. Do not stack sandbags against the facility as this may lead to structural damage.

5. Keep everyone indoors.

LANDSLIDE:

Definition:  A downhill movement of earth that can move slowly and cause damage gradually, or move rapidly, destroying property and taking lives suddenly.  Usually caused by natural forces or events, such as heavy rain, snow melts, earthquakes, volcanic eruptions and gravity.

General Response:

1. Evacuate immediately.  Inform affected neighbors,if possible and call 9-1-1.

2. Listen for unusual sounds that might indicate moving debris, such as trees or boulders knocking together.

3.  Stay alert and awake.  Many landslide deaths occur while people are sleeping.

4.  If you live near a  stream or channel, be alert for any sudden increase/decrease in water flow and water changing from clear to muddy which indicates debris flow activity upstream. 

5. When driving, be alert for collapsed pavement, mud, fallen rocks and other indications of debris flow.

6.  Watch for flooding  which often follows landslides and debris flows.

FLOOD RESPONSE GUIDE

DEFINITION:

Extreme heat or heat waves occur when the temperature reaches extremely high levels or when the combination of heat and humidity causes the air to become oppressive. Differnt jurisdictions use different criteria before declaring an extreme heat emergency  (i.e. at least days with daytime temperatures everaging over 90 degrees).

WHO IS AT RISK?:

Children

Older adults

Outside workers

People with disabilities

More males than females are affected

SITUATIONS CONTRIBUTING TO RISK:

Houses with little to no AC

Construction worksites

Cars

HOW TO AVOID RISK:

Stay hydrated with water, avoid sugary beverages

Stay cool in an air conditioned area (i.e. libraries, malls, grocery stores,  government designated cooling centers)

Wear light-weight, light colored, loose fitting clothes

During extreme heat the temperature in your car could be deadly:

Outside Temperature 80°

Inside: 109°

Time Elapsed: 20 minutes

Inside: 118°

Time Elapsed: 40 minutes

Inside: 123°

Time Elapsed: 60 minutes

HEAT ALERTS: 

Know the difference.

HEAT OUTLOOK:

 (Minor): Excessive heat event in 3 to 7 days

HEAT WATCHES: 

Excessive heat event in 12 to 48 hours

HEAT WARNING/ADVISORY (Major): 

Excessive heat event in next 36 hours

DID YOU KNOW?

Those living in urban areas may be at a greater risk from the effects of a prolonged heat wave than those living in rural areas.

Most heat-related illnesses occur because of overexposure to heat or over-exercising.

Sunburn can significantly slow the skin’s ability to release excess heat.

658 people died in the US as a result of extreme heat in 2011.

$30 BILLION estimated total cost of the 2012 US drought and heatwave.

For more information on ways to beat the heat please visit: 

HOW TO STAY SAFE DURING EXTREME HEAT

HOW TO RECOGNIZE HEAT STROKE & HEAT EXHAUSTION

TUNDERSTORM & LIGHTNING:

Alert Signal: 

Signs of imminent thunderstorm activity are darkened clouds, high winds, and thunder or lightning activity.

General Response:

1. Postpone or suspend activity if a thunderstorm appears imminent before or during an activity or contest (regardless of whether lightning is seen or thunder heard) until the hazard has passed.

2. Designate a safe shelter. Do not use dugouts or under trees where lightning can still strike. An alternate emergency safe shelter is a car (solid roof, not a convertible) with windows rolled up completely.

3. Wait at least 30 minutes following the last sound of thunder or lightning flash prior to resuming an activity or returning outdoors.

4. Assume the lightning safe position (crouched on the ground, weight on the balls of the feet, feet together, head lowered and ears covered) for individuals who feel their hair stand on end, skin tingle or hear "cracking" noises. Do not lie flat on the ground.

5. Keep away from water pipes and electrical equipment including corded phones. Sensitive electronics should be unplugged well in advance of thunderstorms.

6. Observe the following basic first aid procedures in managing victims of a lightning strike:

         Call 911

         Survey the scene for safety.

         Lightning victims do not carry a charge and
        are safe to touch. If necessary, carefully
        move the victim to a safer location.

         Evaluate airway, breathing and circulation,
        and begin CPR if necessary.

         Care and treat the injured or ill victim as
        needed.

"When thunder roars, go indoors."

WIND, TORNADO & OTHER SEVERE WEATHER:

Definition: Used when a severe weather watch or warning has been issued. 

The major dangers of severe weather are intense cold and heat and the breakdown of transportation due to poor visibility and road conditions.

800# Telephone Broadcast:

Severe Weather Watch - "Lockout! Secure the Perimeter"

General Response:

1. Bring all persons inside building(s).

2. Close windows and blinds.

3. Review severe weather procedures and location of safe areas: under desks, in hallways and interior rooms away from windows.

4. Review "Shelter! Drop, Cover and Hold" procedures.

5. Avoid areas with wide free-span roofs and large areas of glass windows.

800# Telephone Broadcast: For severe Weather Warning: - "Shelter! Drop, Cover and Hold"

1. Direct staff. volunteers and guests to immediately move to interior safe areas, closing doors after exiting.

2. Assist people with special needs.

3. If outside, everyone should move to the nearest interior safe area. If time does not permit, have people get down in the nearest ravine or open ditch or low spot away from trees or power poles.

4. Ensure everyone is in the Drop, Cover and Hold position until danger passes.

5. Remain in safe area until warning expires or until "All Clear" has been issued.

HOW TO PREPARE FOR HURRICANES & WIND STORMS?

HOW TO RESPOND TO TORNADOES?

DISRUPTIVE OR UNRULY PERSON

Definition: When a guest or other person becomes unruly.

Press "Page All" on desk phone and broadcast:

 "Lockdown! Lock Doors, Lights Off,Hide Out."

General Response:

1. Notify Emergency Response Team members of your situation by the best available means.

2. Instruct staff, volunteers and guests  to move away from the unruly individual or area.

3. Speak in a calm and firm voice.

4. If possible, seek a position of safety by positioning a physical barrier between yourself and the individual; for example, take a position behind a desk or counter. Consider potential escape routes for yourself and staff /volunteers/guests in the event the individual becomes combative.

5. If you have an emergency phone app. press the panic button, take the person's photo and tell  them you've just sent their picture to your contact list and the police.

6. Visually scan the unruly individual for any signs that he or she may have a weapon. If you notice bulges in clothing that could indicate a weapon or see part of a weapon protruding from their clothing (such as a knife with a clip in a pocket or the butt of a handgun in the waistband) immediately Evacuate all staff, volunteers, and guests to a safe area and follow Lockdown procedures. 

7. Do not physically confront the individual unless you or another person are attacked or an attack appears imminent. If you decide that it is appropriate to use physical force, comply with resonableness guidelines and use only the minimal amount of force that is necessary.

8. Follow Lockdown procedures.

DE-ESCALATION TIPS

CRISIS NEGOTIATION

UNARMED INTRUDER OR SUSPICIOUS PERSON:

Definition: When a person(s) does not appear to have a legitimate purpose for being on the grounds or in the building.

Press "Page All" on desk phone and broadcast: 

"Lockdown! Lock Doors, Lights Off, Hide Out."

General Response:

1. Notify Emergency Response Team members. Provide description and location of intruder. Visually inspect intruder for indications of weapons. 

2. Follow Lockdown procedures.

3. Immediately, direct staff, volunteers and guests into areas that can be secured. Secure doors and exterior windows.

4. Communicate with Emergency Response Team members  or office staff if you have pertinent information (use the intercom, radio or telephone as available).

5. Do not attempt to confront intruders or suspicious persons if you feel there may be any danger in doing so.

Note: Prevention

• To prevent intruders, all outside doors should be locked except the Common's Area front door.

• Employees should wear official I.D. badges.

• Have visitors check-in upon arrival. 

• If you notice a person who appears to be out of place, ask if you can assist in a polite, friendly and non-confrontational manner. Direct the visitor to the Common'a Area  to sign in. Escort the visitor to the Common's Area to make sure the visitor has arrived to be signed in. Staff should avoid contact and notify an Emergency Response Team member if they do not feel comfortable approaching a person. If the visitor refuses to sign in, he or she is now an intruder and suspicious person. An intruder is trespassing!

VERBAL DE-ESCALATION TECHNIQUES

VERBAL DE-ESCALATION 1

SIGNS OF IMPENDING VIOLENCE

CRISIS NEGOTIATION

WEAPONS USE - ARMED INTRUDER:

Definition: Weapons use is defined as the unauthorized discharge of a firearm or other use of a weapon to assault, threaten, or injure another person on or in close proximity to the facility.

Press "Page All" on desk phone and broadcast:

 "Active Killer in the Area, This is Not a Drill - RUN - HIDE - FIGHT"

General Response:

1. If you witness a weapons use incident, call for an Evacuation (RUN) or Shelter -In-Place (HIDE) and call 911 as rapidly as it is safely possible.

2. If you are outside, move immediately to the EMERGENCY MEETING AREA area and be prepared to Evacuate the area if necessary.

3. Immediately clear all people  from hallways and restrooms and urge them to RUN - HIDE - FIGHT.

4. Close and lock doors leading to hallways, commons areas and outside.

5. Move people to designated Shelter-In-Place rooms or to an  interior wall, turn off lights and pull shades on windows to limit visibility.

6. BARRICADE DOORS, if possible.

7. TURN OFF CELL PHONES AND REMAIN SILENT

8. Allow no one in or out of rooms until a uniformed officer opens your door.

9. If there is an immediate threat (shooter is entering your  area), tell people  to “RUN - Get Out” to a place of safety.

10. When safe to do so, take attendance and report missing or extra staff, volunteers and guests to first responders

11. If the weapon(s) has been dropped or discarded, secure the area where it is located. It is normally best not to attempt to handle it yourself. Notify the Emergency Response Team members  or first responders.

12. Remember that a weapons use scene is a crime scene. No attempt should be made to clean up blood or other evidence without the approval of the senior law enforcement official.

13. Remember that there may be hazards from blood or other bodily fluids at the scene.

REPORT OF A WEAPON ON PROPERTY:

Definition: A weapons report protocol is based on any information or report that any person(s) on the property is in possession of a firearm, knife or other weapon.

Press "Page All" on desk phone and broadcast:

“Lockdown! Lock Doors, Lights Off, Hide Out.”

General Response:

1. Staff should not attempt to confront a person who is believed to be armed and should not attempt to search people for weapons. Remember that when an individual has one weapon, he or she may have additional weapons. 

2. Follow Lockdown procedures:

o Immediately clear the hallway and restrooms moving everyone into a secure location (Shelter-In-Place room). Close and lock your door. If you are not in a location with a lockable door, move people to an area where they can be separated from other parts of the facility by a locked door, if possible.

o Gather staff, volunteers and guests to an interior block wall to be out of sight and turn out lights.

o Keep all persons away from the doors and windows to limit visibility.

o Barricade door, if possible and pull window shades.

o REMAIN QUIET!

o Allow no one in or out of the room until a uniformed policeman opens your door.

o When safe to do so, account for staff, volunteers and guests.

If a weapon is inadvertently located on the premises, staff members should move all people away from the weapon and should not attempt to pick up or handle the weapon.

HOW TO RESPOND TO AN ACTIVE SHOOTER?

INDICATORS OF TERRORIST INFLUENCE

PLAY THIS EXCELLENT ACTIVE THREAT DEMO

HOSTAGE SITUATION:

Definition: When one or more individuals use a weapon, the threat of a weapon, or the threat of violence to hold or move persons against their will.

Press "Page All" on desk phone and broadcast: 

"Lockdown! Lock Doors, Lights Off, Hide Out." or "Evacuate! to (emergency meeting location)". 

General Response:

If you are not among those taken hostage:

• If you are outside, move others away from the building to the emergency meeting location and be prepared to move off-site if necessary.

• Implement Lockdown or Evacuation as appropriate.

• If you have a safe means to do so, notify the Emergency Response Team and call 911. Provide as much information as possible.

• Try to keep people calm and quiet.

• Follow directions given by the Emergency Response Team and first responders.

• If you are instructed to follow Lockdown procedures, be prepared to Evacuate when instructed to do so by first responders.

If you are among those taken hostage:

• Do not attempt to negotiate with a hostage-taker.

• Do not make suggestions to a hostage-taker. You may be blamed for resulting problems.

• It is generally not advisable to attempt to disarm a hostage-taker or to try to escape.

• Try to remain calm and keep the other hostages under your care as calm and quiet as possible. Ask permission from the hostage-taker(s) prior to taking any action.

• Try not to make any unexpected or sudden movements.

• Follow instructions given by first responders.

• Do not point out law enforcement officers if you become aware of their presence.

• If a law enforcement rescue attempt is made, listen to what officers instruct you to do and do it immediately.

• Remember, most people who are taken hostage survive; and most injuries and deaths in hostage situations occur within the first minutes of the situation. The longer the situation lasts, the greater the odds that you will survive.

MAKE IT OUT ALIVE

CRISIS NEGOTIATION

SEXUAL ASSAULT

Definition: Any crime of a sexual nature.

General Response:

1. Notify the Emergency Response Team or staff member immediately of any reported sexual assault.

2. Attempt to dissuade the victim from washing, cleaning up or use of the rest room, if possible.

3. Attempt to provide the victim privacy.

4. Secure the crime scene.

5. Do not use the victim's name on walkie-talkies or release the victim's identity to anyone other than law enforcement officials.

6. Remember that sexual assaults are very serious crimes. Do not attempt to conduct an investigation, question victims, witnesses or suspects; and do not disturb any potential physical evidence.

STOP SEXUAL VIOLENCE

CHILD SEX ABUSE

END SEXUAL ABUSE

KIDNAPPING - MISSING CHILD/PERSON:

Definition: Indications are such that a child/person who should be at the facility has run away, is lost, or has been abducted.

Press "Page All" on desk phone and broadcast: 

"Lockout! Secure the Perimeter, "We have a missing child/person," If there is any indication that an abduction may be about to occur, announce a "Lockdown! Lock Doors, Lights off, Hide Out."

General Response:

1. If a Lockout is announced, follow Lockout procedures.

2. Immediately move all people into the building.

3. Search your area of responsibility for the missing child/person. Any potential hiding places should be searched, including crawl spaces, rest rooms, storage closets, cabinets and storage containers. Missing children have frequently been found hiding in these types of areas.

4. Advise the Emergency Response Team of the results of the search as soon as it is completed.

MISSING CHILD - WHAT TO DO?

MISSING CHILD MYTHS

BOMB THREATS & SUSPICIOUS PACKAGES

Definition: Threat that an explosive device has been placed in, around, or near a facility, or the detection of a suspicious package that could contain an explosive device. Bomb checklists should be next to each phone.

Press "Page All" on desk phone and broadcast:  

"Evacuation! to (emergency meeting location). Visually scan all routes and the site for suspicious packages" 

General Response:

Visual scan and Evacuate procedures:

1. Visually scan area of responsibility for any packages or items that could contain an explosive device (objects that you do not recognize as normally being present).

2. If no such items are noted, use masking or duct tape to make a slash across the entrance door to the area (/) to indicate to first responders that  you have swept the area and no suspicious items were noticed.

3. If any suspicious items are noted, they should not be disturbed. Notify the Emergency Response Team upon evacuation from the area.

4. Follow the Evacuation protocol to an the emergency  meeting location 1000 ft. from building.

5. Prop or leave doors open as you go through them on your way out to your evacuation location.

6. Do not turn lights off if they are on and do not turn lights on if they are off.

7. Refrain from using cellular or digital telephones or portable radios during these situations unless a life-threatening emergency exists. In some instances, radio frequency energy can trigger an explosive device to detonate. Explain to all present that any electronic communication devices that are observed in use will be seized. Explain to everyone that the use of such devices can pose a safety hazard.

Person receiving threat BY TELEPHONE:

• Remain calm.  Keep the caller on the line 

        as long as possible.  DO NOT HANG UP, EVEN IF THE CALLER DOES.

• Listen carefully, Be polite, show interest.

• Try to keep the caller talking to learn
        more information.

• If possible, write a note to a colleague to
       call the authorities or,  as soon as the
       caller hangs up, immediately notify them
        yourself.

• If your phone has a display, copy the
        letters and/or numbers on  the window

         display.

        Complete the Bomb Threat Checklist 

        immediately. Write down as much detail
       as  you can remember.  Try to get exact 

         words.

         Immediately upon termination of the
        call, DO NOT HANG UP,   but from a
        different phone, contact authorities

         immediately with information and await

         instructions.

Person receiving WRITTEN threat:

• Note the manner in which the threat was delivered, where it was found and who found it.

• Limit handling of item by immediately placing it in envelope so that fingerprints may be detected. Written threats should be turned over to law enforcement.

• Caution everyone against picking up or touching any strange objects or packages.

• Call 911.

Search & Rescue Team:

Use a systematic, rapid and thorough approach to search the building and surrounding areas. Check work areas, foyers, offices, restrooms, stairwells, unlocked closets, shrubbery, trashcans, computer rooms, gas valves, electric panels, and telephone panels. If suspicious item is found, report it to the Emergency Response Team.

BOMB THREAT CHECKLIST:

Tell the person that if the bomb explodes many innocent people nearby may die.

ASK THE CALLER:

Where is the bomb located?

When will it go off?

What does it look like?

What kind of bomb is it?

What will make it explode?

Did you place the bomb personally?

Why did you place this bomb?

What's your name?

NOTE THE EXACT WORDS OF THE THREAT

INFORMATION ABOUT CALLER:

Where is the caller located (listen for background sounds/noise)?

Male or female?

Estimated age?

Is voice familar?

Who does the voice sound like?

TYPE OF LANGUAGE:

Incoherent?

Message read?

Taped message?

Irrational?

Profane?

Well-Spoken?

VOICE:

Accent?

Angry?

Calm?

Clearing throat?

Coughing"

Cracking voice?

Crying?

Deep?

Deep breathing?

Disguised?

Excited?

Laughter?

Lisp?

Loud?

Nasal?

Rugged?

Rapid?

Raspy?

Slow?

Slurred?

Soft?

Stutter?

HOW TO RESPOND TO A TELEPHONE BOMB 

THREAT

SUSPICIOUS MAIL INDICATORS

WHAT TO DO AFTER A BOMB BLAST

CIVIL UNREST

Definition: When a group of individuals become unruly and/or violent to the point of disruption.

Press "Page All" on desk phone and broadcast: 

"Lockdown! Lock Doors, Lights Off, Hide Out."

General Response:

1. If you become aware of the civil unrest situation, notify an Emergency Response Team member.

2. If you are in an area that is affected, attempt to move staff, volunteers and guests to a secure area and implement a Lockdown as appropriate.

3. Speak in calm and clear tones and work to keep people calm. Do not engage any participants verbally or physically unless you are forced to do so to protect yourself or others. 

4. Be prepared to implement Evacuation procedures or Shelter-In-Place procedures if they become necessary.

5. If you are in a position to observe the participants, visually scan them for any signs they may have a weapon protruding from their clothing (such as a knife with a clip in pocket or the butt of a handgun in the waistband), notify an Emergency Response Team member or law enforcement immediately.

BE PREPARED FOR CIVIL UNREST

CIVIL UNREST, RIOT, LOOTING VIDEO TIPS

EPIDEMIC & PANDEMIC:

The Difference:  

Epidemic Definition:

“An outbreak of disease that spreads quickly and affects many individuals at the same time.” A pandemic is a type of epidemic (one with greater range and coverage), an outbreak of a disease that occurs over a wide geographic area and affects an exceptionally high proportion of the population. While a pandemic may be characterized as a type of epidemic, you would not say that an epidemic is a type of pandemic.

Pandemic Definition: 

A global outbreak of a disease, virus or type of flu to which people have little or no immunity and appears in the human population.  It causes a serious illness that spreads easily from person to person worlwide. 

Symptoms:

Fever

Sore Throat

Cough

Runny or Stuffy Nose

Extreme Fatigue

Headache

Muscle Aches & Pains

Stomach Problems (vomiting, diarrhea, etc.)

Genreal Response:

1. Avoid crowded places and shaking hands or other types of physical contact.

2.  When with other people, maintain a larger than usual social distance.

3.  Wear a mask.

4.  If you feel sick, stay home from work/school.

5.  Work from home if possible.

6.  Wash face and hands frequently.

7.  Sanitize work and living areas frequently

8.  Store, at least,  a 1 month supply of food that does not require refrigeration or preparation.

9.  Store, at least, a 1 month supply of water , 1 gallon per day, per person.

10.  Store a supply of non prescription and required prescription drugs.

11. Store a supply of health & cleaning suplies, such as bleach, tissues, disposable gloves, masks, soap and alcohol based sanitizers, medicine.

PANDEMIC INFLUENZA PREPAREDNESS FRAMEWORK

SOCIAL DISTANCING PROCEDURES

PANDEMIC/EPIDEMIC RESPONSE TIPS

PROPER USE OF FACE COVERINGS

FABRIC MASK SAFETY & USE

SUSPECTED BIOLOGICAL EMERGENCY:

Definition: An outbreak is reported by a credible source (usually by the public health system).

Press "Page All" on desk phone and broadcast: 

Notify everyone of the type of hazard being encountered and the specific related procedure -" Lock Out, Shelter-In-Place, Evacuate"

General Response:

"Lockout! Secure the Perimeter", Shelter-In-Place" or "Off Site Evacuation to (remote site)."

If Outside:

1. Notify the Emergency Response Team.

2. Move everyone away from immediate vicinity of danger (If outside, implement "Lockout! Secure the Perimeter.")

3. Segregate individuals who have been topically contaminated by a liquid from unaffected individuals. Send affected individuals to a designated area for medical attention.

4. Decontaminate as appropriate (specific procedures provided by public health, fire department or EMT).

If inside:

"Evacuate to (location)" or "Off Site Evacuation to (remote site)."

1. Notify Emergency Response Team.

2. Segregate individuals who have been topically contaminated by a liquid from unaffected individuals. 

3. Send affected individuals to a designated area for medical attention.

3. Prepare a list of those who are in the affected area for emergency resources personnel.

ANTHRAX:

Definition: In recent years, threats and actual incidents of anthrax spores being mailed to target people and organizations have occurred.

General Response: 

If you have been exposed to the suspected substance—

1. Attempt to remain calm. Remember that anthrax exposure is treatable and public safety and medical officials have plenty of time to react to suspected anthrax exposure cases.

2. Do not continue to handle any item(s) that may contain anthrax spores or evidence.

3. Leave the room where the exposure occurred and isolate yourself from other people. Walk calmly and think of an isolated area that you can move to. If possible, close and lock the doors to the room where the suspected exposure occurred.

4. Notify an Emergency Response Team member, or call 911 and request assistance.

5. Be sure to report the situation accurately and provide information on the number of people exposed.

CHEMICAL AND HAZARDOUS MATERIALS RELEASE:

Definition: Accidents may occur during use, processing or transporting of chemical and other hazardous materials, exposing people to the dangers of contaminants. In other instances, individuals or groups may cause the intentional release of chemicals or other hazardous materials.

800# Telephone Broadcast:  

Warning of hazardous materials is usually received from response agencies or noted on the scene by indicators. In a rare situation, the incident may occur close to or on facility property, and personnel at the facility must spot the indicators of an incident and relay the warning to appropriate agencies. If dangerous or there is not time to evacuate, then announcement— "Shelter for Hazmat! Seal the room."

General Response:

1. If the substance released is inside a room or building, you may be instructed to Evacuate. If so, evacuate staff, volunteers and guests to a safe location at right angles to and upwind of the agent.

2. If it is too dangerous to evacuate the facility, implement "Shelter-In-Place for Hazmat! Seal the Room" protocol.

o Secure the building, including closing all windows and doors.

o Shut off all heating, cooling, and /or ventilation systems. Cut "OFF" all motors, fans, and appliances.

o Place wet towels in door cracks and/or tape around the doors and windows to block air from the outside.

3. Listen to emergency alert broadcasts on all available media, and follow their instructions.

4. After evacuation, persons who have come into direct contact with hazmat substances should be taken to a decontamination area.

5. Be prepared to render first aid, if necessary.

COMMON CHEMICAL RELEASE CAUSES

HOW TO DECONTAMINATE

RADIOLOGICAL & NUCLEAR RELEASE INCIDENTS

Definition: During use, processing or transporting of radioactive materials, accidents may occur that will expose the facility to the dangers of contaminants. The chances of illness are decreased when people know what to do and how to protect themselves. In addition, individuals or groups could cause the release of radioactive materials through a variety of means including an explosive device designed to scatter radioactive materials (commonly referred to as a "dirty bomb"), the scattering or distribution of radiological materials without the use of explosives or the use of a nuclear device. Keep in mind that radiological materials could be disseminated via food or water supply.

Press "Page All" on desk phone and broadcast: 

Warnings of the release of radiological materials are usually received from response agencies which then need to be communicated with staff. Depending on the circumstances, there will be an announcement— "Evacuate! to (location)" or "Shelter-In-Place for Hazmat! Seal the Room!"

Possible indications of a radiological attack include:

• Unusual numbers of sick or dying people or animals.

• Radiation exposure symptoms include reddened skin and in severe cases, vomiting.

• Casualties may happen hours, days or weeks after an incident.

• Time elapsed between exposure and appearance of symptoms depends on the material used and dosage of exposure.

• Unusual metal debris that could indicate devices or munitions-like material.

• Radiation symbols on containers.

• Heat-emitting materials without any visible energy source.

• Glowing material or particles including Radiolumineacence and/or colored residue at the scene.

(Source: Jane's Unconventional Weapons Response Handbook-Jane's Information Group).

General Response:

• Call 911 and take directions from your local emergency management officials immediately. Listen to emergency alert broadcasts on all available media and follow their instructions.

• If instructed to Evacuate (or depending upon the situation), evacuate staff, volunteers and guests to a safe location at right angles to and upwind of the apparent contaminated area.

• In the event that it is dangerous to evacuate the facility or property conduct "Shelter-In-Place for Hazmat! Seal the Room" protocol.

• Move everyone to nearest safe areas. If outside, direct staff, volunteers and guests to nearest building interior Safe Area. If movement into the building would expose persons to hazardous chemical plume, remain outside, cover mouth and nose and find the nearest suitable shelter.

• Be prepared to render first aid, if necessary.

In the event of a nuclear device being employed rather than a dirty bomb, the electromagnetic pulse created by the device may render electronic communications devices, computer based equipment and modern vehicle ignition switches inoperable. This could necessitate that all communications at the building level be handled by runners and other means not reliant upon technology affected by the blast.

WHERE TO GO IN A RADIATION EMERGENCY?

HOW TO RESPOND TO AN IMPROVISED NUCLEAR DEVICE?

NUCLEAR POWER PLANT ACCIDENTS

HOW TO RESPOND TO A DIRTY BOMB?

HOW TO RESPOND TO A NUCLEAR WEAPON

HOW TO DECONTAMINATE?

FOOD OR BEVERAGE CONTAMINATION:

Definition: 

A situation in which multiple staff, volunteers and/or guests become ill due to the consumption of contaminated food or beverage. This could involve accidental contamination or intentional contamination that could involve biological organisms, toxins, chemicals or radiological contaminants.

800# Telephone Broadcast: 

 Verbal notification of staff.

General Response:

1. Staff members may be the first to realize that a contamination incident has occurred. In this situation, notify the Emergency Response Team immediately.

2. Take immediate action to prevent others from consuming food or beverages until the actual source of contamination can be determined.

3. Follow the directions of the Emergency Response Team or first responders.

SIGNS OF SEVERE FOOD POISONING

WHO CAN GET FOOD POISONING

FOOD SAFETY MYTHS & FACTS

FOODBORNE DISEASE OUTBREAKS

FOOD TEMPERATURE GUIDELINES

BASIC FIRST AID

 FIRST AID & CPR/AED GUIDELINES:

CPR - CARDIOPULMONARY RESUSCITATION:

Start compressions within 10 seconds of crardiac arrest. Clear airway and Push fast & push hard: 100/min with a depth of 2 inches for children/adults & 1/2 - 1 inche for infants (usetwo fingers.  Do 30 compressions then 2 breaths and repeat.  Allow complete chest recoil after each compression. Give affective breaths that make the chest rise.

Think A-B-C  Airway-Breathing-Compressions.

HOW TO DO CPR

AUTOMATIC EXTERNAL DEFRIBILLATOR (AED):

Make sure the scene is safe. Get the First Aid Kit and AED.

Call 911.

Turn off the main power switch.

Stay clear of the injured person as long as he/she is in contact with power source.

When it is safe to touch the injured person be prepared to do CPR. 

HOW TO USE AN AED

CHOKING

HOW TO RESPOND TO CHOKING

If person cannot breathe, cough, talk, or is blue:

Give abdominal thrusts and continue until object is expelled.

If person becomes unconscious, call 911.

Perform CPR until response/EMS arrives

CPR is needed: If you are alone, do a series of 5 sets of 30 compressions and 2 breaths, then call 911.

Use an AED if available.

Perform CPR until response/EMS arrives.

Call 911, then perform CPR by doing 30 compressions & 2 breaths until an AED is available.

Perform CPR until response/EMS arrives.

STROKE:

If person feels weak, faint, dizzy, nauseous, thirsty, is pale or grayish, acts restless, agitated, or confused, is cold & clammy to touch:

Lie person on back.

Cover with a blanket and call 911.

Do not give anything to drink.

Turn on side if nausea/vomiting.

If person has discomfort/pain in chest, arms, back, neck, jaw, shoulder, or abdomen, shortness of breath, cold sweat, nausea or lightheadedness:

Keep person calm as possible and resting. They should chew an aspirin if no stroke.

Have someone call 911 & be ready to do CPR/AED. 

If sudden numbness, confusion, headache weakness of face/arm/leg, trouble speaking, seeing, walking, dizziness, loss of coordination:

Keep person calm as possible and resting.

Note time started and call 911.

Get person to hospital as soon as possible.

Be ready to do CPR/AED if needed. 

HOW TO IDENTIFY A STROKE

HEAT STROKE vs. HEAT EXHAUSTION

DIABETIC SEVERE HYPOGLYCEMIA:

If person is having the following symptoms: coughing, wheezing, difficulty breathing, chest tightness, shallow or fast breathing, retraction when breathing:

Quick relief medication(inhaler) needed

If no relief & symptoms are getting more severe, call 911. 

If person is shaky, sweating, dizzy, anxious, hungry, extremely weak or fatigued, irritable, or has a fast heartbeat, or blurry vision:

Give quick acting sugar source of 15 Gm of carbohydrate:

► 3-4 glucose tablets, 4 oz of juice, 6 oz of regular soda, 3 tbsp glucose gel

Wait 15 minutes -repeat sugar source if blood glucose if less than 80 or symptoms persist.

If person looses consciousness, has a seizure or is not able to swallow:

► Administer glucagon if you have been trained. Have someone call 911.

HYPOGLYCEMIA SIGNS & TREATMENT

SMALL CUTS LARGE, DEEP, GAPING CUTS HEAVY BLEEDING:

Rinse the cut with water.

Use direct pressure with gauze or a clean cloth.

Apply antibiotic ointment.

Cover with a band-aid.

Apply direct pressure to the wound with gauze or a clean cloth until bleeding stops.

Cover with a bandage. 

Have someone call 911 while you apply pressure with several pieces of gauze or a clean cloth. Add more gauze as needed.

Wrap an elastic bandage firmly over the gauze and continue with direct pressure until the EMS arrives.

STOP THE BLEED

HOW TO STOP THE BLEED #2

SCRAPES, SPLINTERS, PUNCTURE WOUNDS:

Rinse with clean, running tap water for 5 minutes to remove dirt and germs.

Apply antibiotic ointment.

Apply a bandage that won't stick to the wound .

Remove small splinters with tweezers or splinter-out tool.

Wash and apply a bandage.

If you cannot remove the splinter completely, have an evaluation by Doctor. 

Do not remove large objects (such as a knife or stick) but dress the wound to reduce blood flow so long as it does not move the object or damage the tissue further.

EYE INJURIES NOSEBLEEDS TEETH:

If a chemical is splashed in the eyes: flush gently with water for 15 minutes and call Poison Control or Doctor.

If object is stuck in the eye call 911.

Do not touch, rub, apply medicine or remove the object, but cover with a paper cup or eye shield until EMS arrives 

Person should be in a sitting position with head tilted slightly forward.

They should apply firm pressure just past the nasal ridge on the nostrils for 10 minutes.

If bleeding continues, or is very heavy, call 911. 

If permanent teeth are knocked out or broken

Apply gauze to control the bleeding.

Handle tooth by the top- not the root, and rinse tooth/fragments gently with cold water.

Place in water or milk.

Transport with person to dentist or with the EMS, ASAP. 

FRACTURES & SPRAINS, FAINTING SEIZURES:

If an injured area is painful, swollen, or deformed, or if motion causes pain, the person will need to see a Doctor via EMS.

Wrap in a towel or soft cloth. Use cardboard to make a splint to hold the arm or leg in place.

Apply ice or a cold compress wrapped in thin cloth for not more than 20 minutes.

If there is a break in the skin or you see the bone, cover area with a clean bandage. 

Have person remain lying down until he/she feels normal.

Look for injuries caused by the fall and treat them.

If the person doesn't improve or stops responding, call 911/

Be prepared to do CPR/AED if needed. 

Remove all objects out of the way.

Make person as comfortable as possible.

Do not put anything in the person's mouth.

Loosen any tight clothing.

Call 911 for a seizure over 5 minutes.

AFTER SEIZURE ENDS:

If they are not breathing or blue start CPR/AED.

If person is vomiting turn to their side.

ELECTRICAL BURNS 

GENERAL TREATMENT OF BURNS:

IF BURN AREA IS SMALL:

Cool it immediately with cold, but not ice-water. Run cold water on the burn until it doesn't hurt.

You may cover the burn with a dry, nonstick sterile or clean dressing.

IF THERE IS A FIRE OR A LARGE BURN:

Make sure the scene is safe and Call 911.

If the person is on fire, put the fire out.

Remove jewelry and clothing that is not stuck to the skin.

Cover the person with a dry blanket.

Check for signs of shock and be ready to do CPR/AED if needed.

HEAD INJURIES:

DO NOT MOVE a person who may have a serious head, neck and/or back injury.

Call 911 for loss of consciousness or a seizure. Evaluation from a Doctor is needed if this person:

► Is drowsy or has difficulty being awakened

► Has a persistent headache or is vomiting,

► Is clumsy or unable to move a body part

► Has blood or fluid oozing from ears or nose

► Has abnormal speech or behavior.

HEAT EXHAUSTION: 

The person will have pale, moist, clammy skin, with pupils that are dilated, subnormal temperature.

HEAT EXHAUSTION IDENTIFICATION & TREATMENT

STINGING INSECTS - ALLERGY:

Remove the stinger as soon as possible with a scraping motion using a firm item (like the edge of a credit card).

Put a cold compress on bite to relieve pain.

If person has hives, nausea or vomiting, trouble breathing, fainting, or extreme swelling, call 911.

ANAPHYLAXIS EMERGENCY  PLAN: 

Administer medication prescribed (Antihistamine/Benadryl and/or Epinephrine/EpiPen).

PLAN AHEAD FOR PEOPLE WHO MAY NEED SPECIAL ASSISTANCE:

Request that individuals who feel they may need special assistance self-identify so arrangements can be made in advance to meet their needs.

Note:  Emergency Services recommends that departments maintain a personal emergency information form for each staff member. Include on the form a question regarding the need for special evacuation assistance.

Note that individuals with unobservable disabilities may or may not self-identify before an emergency. These individuals may need additional help during emergency situations. Such disabilities may include:

A learning disability

Arthritis

Asthma

Cardiac condition

Chronic back problems

Psychological disability

Prepare a personal evacuation plan for individuals requiring special assistance during an evacuation. Incorporate the recommendations on this page, and include:

Intended route and means of evacuation

Who will assist them

Areas of refuge where they can wait for assistance

Update your Emergency Action Plan annually to accurately describe:

The number of people with disabilities who may require special assistance during an evacuation

Their primary work location

ESTABLISH A BUDDY SYSTEM:

Assign 2 or more staff members who are willing and able to assist a colleague with a disability during evacuation.

Identify and train assistants so at least 1 trained assistant is always present.

HOW TO HELP PEOPLE WITH LOW VISION OR BLINDNESS:

Tell the person the nature of the emergency and offer your arm for guidance. This is the preferred method when acting as a "sighted guide."

Give verbal instructions to advise about the safest route or direction, using estimated distances and directional terms.

As you walk, tell the person where you are and where obstacles are located.

When you reach safety, orient the person to their surroundings and ask if they need further assistance.

Ensure that a service animal is not separated from its master, if possible.

HOW TO HELP PEOPLE WHO ARE DEAF OR HARD OF HEARING:

Some people who are deaf or hard of hearing may not perceive the audible fire alarm during an emergency. Use an alternative warning system, such as:

Write a note to tell the person of the situation, the nearest evacuation route, and where to meet outside. (Sample script: "FIRE! Go out the rear door on your right. NOW. Meet outside on the front lawn.")

Turn the light switch on and off to gain their attention, and then indicate through gestures or in writing what is happening and what to do. Do not use the light switch technique if you smell natural gas in the area.

Give visual instructions to advise about the safest route or direction by pointing toward exits or evacuation maps.

Ensure that a service animal is not separated from its master, if possible.

HOW TO HELP PEOPLE USING CRUTCHES, CANES OR WALKERS:

Ask the person how you can best assist them in evacuating the area.

Consider the evacuation options and the suitability of carrying the person. Carrying options include:

Using a 2-person, lock-arm position

Having the individual sit on a sturdy chair (preferably with arms) that is then lifted and carried

Read about Evacuation chairs below for more information on safely transporting non-ambulatory individuals during an evacuation.

Assist mobility-restricted people to an area of refuge or out of the building.

HOW TO HELP PEOPLE USING WHEELCHAIRS:

Follow these recommendations when planning for and assisting people who use wheelchairs:

Do not lift an individual in a wheelchair. There is too much risk involved for both the lay rescuer and the non-ambulatory person (back injury, loss of control of the wheelchair and person in it, tripping, falling).

Note: Wheelchairs have many movable or weak parts that are not constructed to withstand the stress of lifting (e.g., the seat bar, foot plates, wheels, movable arm rests, etc.).

Read about Evacuation chairs below for more information on safely transporting non-ambulatory individuals during an evacuation.

Be aware that some individuals in wheelchairs may have:

Minimal ability to move, and lifting them may be dangerous to their well-being

Very little upper trunk and neck strength

Respiratory conditions and/ or equipment that increase their vulnerability to smoke, vapors, or other airborne toxicants.

Always ask the person having a disability what their needs and preferences are regarding:

Ways of being moved

Whether to extend or move extremities when lifting because of pain, braces, etc.

Whether a seat cushion or pad should be brought along

Aftercare, if the individual will be removed from the wheelchair

If an individual is lifted from a wheelchair during evacuation:

Ask others to bring the wheelchair.

When the wheelchair is left behind, remove it from the stairwell and ensure it does not obstruct exit routes.

Ensure that a service animal is not separated from its master, if possible.

Reunite the person with the wheelchair as soon as possible.

HOW TO USE EVACUATION CHAIRS:

Evacuation chairs are specially constructed for evacuating non-ambulatory persons from multi-level facilities. Most designs enable 1 or 2 assistants to control movement down stairs without lifting.

Use an evacuation chair only if you have been trained to do so.

Do not make an emergency situation worse. Consider your options and the risks of injuring yourself and others in an evacuation attempt. Your first option is always to move the person to an area of refuge.

Before attempting to transfer a person to an evacuation chair:

Ask the person how you can help transfer them to the evacuation chair.

Ask them if they have any special condition you should be aware of.

Discuss how you intend to lift them and where you are going before you begin.

EVACUATING DISABLE/INJURED PEOPLE:

Check the intended evacuation route for obstacles, if possible. Remember: smoke, debris, flooding, loss of electricity, or other impediments may be present.

Move people who are unable to leave the building to an area of refuge. Possibilities include:

Most enclosed stairwells

An adjoining building behind fire doors

An office with a closed door, located a safe distance from the hazard

Exit balconies and corridors

Assist individuals who are able to leave the building, following your planned evacuation route, if possible. Do not use elevators.

Report to your designated assembly area for a head count.

Notify emergency responders immediately about the location and condition of any people remaining in the building.

Do not reenter the building until authorized to do so by an appropriate authority such as police, fire department, etc.

FEMA PREPARING FOR PEOPLE WITH DISABILITIES

PREPAREDNESS FOR ELDERLY-DISABLED

PREPAREDNESS FOR PEOPLE WITH CHRONIC DISEASES

JOIN THE SAN DIEGO COUNTY COMMUNITY EMERGENCY RESPONSE TEAM (CERT)

Click the link above to learn how to volunteer for a San Diego County CERT team in your area and learn the skills to prepare for, respond to and recover from a disaster.  Classes are taught by San Diego Fire Rescue members and training and drills are offered frequently.

RECEIVE EMERGENCY ALERTS/INFORMATION ON YOUR PHONE:

ALERT SAN DIEGO

Click the link above to register your cell phone number and or e-mail address to receive automated alerts of risk of danger or disaster in your area (landline phone numbers are already automatically registered).

SAN DIEGO COUNTY EMERGENCY PREPAREDNESS PHONE APP

Click the link above to download the SD Emergency Preparedness app for your phone.

FEMA EMERGENCY MOBILE PHONE APP

Click the link above to download the FEMA mobile phone app that provides real time disaster alerts, emergency tips and locations of emergency shelters nd disaster recoery centers.

RED CROSS PHONE APPS

Click the link above to download a variety of free Red Cross phone apps related to first aid, pet first aid, tornadoes, hurricanes, floods, earthquakes, blood donations & transfusions, etc.

EMR PHONE APP

Click the link above to download the  National Safety Council Emergency Medical Response phone app that contains a comprehensive list of first aid procedures for numerous health and physical injury issues.

CAL FIRE TEXT ALERTS & ACTIVE FIRE INFO

Wildfire text alerts and accurate updates about active fires near you

PERSONAL SAFETY & PANIC BUTTON PHONE APPS:

BSAFE PERSONAL SAFETY APP

Click the link above to download the bSafe personal safety app that offers audio & video recording, live streaming, a voice activated SOS panic  button and real time alerts sent to your list of contacts ("guardians").

BE AWARE PERSONAL SAFETY APP

Click the link above to download the Be Aware personal safety phone app that offers, active alerts, geo fencing and emergency contact with contacts ("guardians").

OTHER RESOURCES:

ZELLO PTT WALKIE TALKIE APP

Click the link above to download the Zello phone app that turns your cell phone into a walkie talkie.

NOAA WEATHER RADIO

Click the link above to download the NOAA radio app and receive weather and disaster information broacast 24/7.

NOAA WEATHER APP

Click the link above to downloads the NOAA gweather app offerinng a variety of weather related indicators.